Questions?Find answers in our list of Frequently Asked Questions or, if you need more help, email us. We will be glad to help you.
Purchasing our products is easy: simply visit our online store at Kagi. For detailed information on how to purchase our products refer to our Registration page.
I purchased one of your products. Where is my registration code? You should have received your registration code immediately after your purchase as part of Kagi's "Thanks for your purchase" email (you may have to scroll the message down to see the registration code). If you did not receive the email (you might have typed your email address incorrectly when you entered your contact information or your spam filter might have blocked the email) or already deleted it, use Kagi's Order Tracking system, which will provide you the registration code, or contact us at .
Application Wizard 3 does not accept my registration code. What am I doing wrong? Your registration code consists of both serial number and user name. Please be sure to type both your serial number and user name exactly as they appear in your MaBaSoft Registration Letter (you can use Copy and Paste to prevent typing errors). If you are sure you are entering your code correctly, please check your Application Wizard version and make sure you are trying to register Application Wizard 3. If you have version 2.5.2 or earlier, download and install the latest Application Wizard version. Note that if you are upgrading to Application Wizard 3 after a clean installation, you must type your Application Wizard 2 registration code before you can enter your upgrade code. If you registered Application Wizard 2, but have lost your registration code, please contact us at and we will email you a copy of your Application Wizard 2 registration letter.
Is upgrade from Application Wizard 2.x or 1.x to Application Wizard 3 free? No, upgrade from version 2.x or 1.x to version 3 is:
To purchase the upgrade, visit our online store.
I have lost my old Application Wizard 2 registration code. Can you email it to me? Sure! Contact us at and we will email you a copy of your Application Wizard 2 registration letter.
Currency Assistant does not accept my registration code. What am I doing wrong? Your registration code consists of both serial number and user name. Please be sure to type both your serial number and user name exactly as they appear in your MaBaSoft Registration Letter (you can use Copy and Paste to prevent typing errors). Note that if you are upgrading to Currency Assistant, you must type your Euro Assistant Pro registration code before you can enter your upgrade code. If you registered Euro Assistant Pro, but have lost your registration code, please contact us at and we will email you a copy of your Euro Assistant Pro registration letter.
Is upgrade from Euro Assistant Pro to Currency Assistant free? No, upgrade from Euro Assistant Pro to Currency Assistant is:
To purchase the upgrade, visit our online store.
I have lost my old Euro Assistant Pro registration code. Can you email it to me? Sure! Contact us at and we will email you a copy of your Euro Assistant Pro registration letter.
World Clock Deluxe 4 does not accept my registration code. What am I doing wrong? Your registration code consists of both serial number and user name. Please be sure to type both your serial number and user name exactly as they appear in your MaBaSoft Registration Letter (you can use Copy and Paste to prevent typing errors). If you are sure you are entering your code correctly, please check your World Clock Deluxe version and make sure you are effectively trying to register World Clock Deluxe 4. If you have version 3.2 or earlier, download and install the latest World Clock Deluxe version. Note that if you are upgrading to World Clock Deluxe 4, you must type your World Clock Deluxe 3 registration code before you can enter your upgrade code. If you registered World Clock Deluxe 3, but have lost your registration code, please contact us at and we will email you a copy of your World Clock Deluxe 3 registration letter.
Is upgrade from World Clock Deluxe 3.x to World Clock Deluxe 4 free? No, upgrade from version 3 to version 4 is:
To purchase the upgrade, visit our online store.
I have lost my old World Clock Deluxe 3 registration code. Can you email it to me? Sure! Contact us at and we will email you a copy of your World Clock Deluxe 3 registration letter.
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